LXtream FAQ – Official IPTV App Interface
What is LXtream?

LXtream is an official IPTV subscription service offering high-quality streaming through activation codes that start with “LX”.
All official codes and full support are available only from LXtream.com.

How do I know if my account is official?

  • Only purchases made on LXtream.com are official.

  • Your code must start with “LX” to receive full support.

  • If you bought from another website or reseller, we cannot provide support.

Can I use my subscription on multiple devices?

  • Device Usage Policy (Updated)

    Each account is intended for personal use on a single device only.

    • 1 account = 1 device

    • Streaming or accessing the account on multiple devices at the same time is not allowed.

    ➕ Need More Devices?

    If you would like to use your account on additional devices, you can upgrade your plan and receive 20% OFF on the multi-device option.

    Please contact us to activate the upgrade.

    ⚠️ Important Security Notice

    Our security system actively monitors all accounts to prevent misuse and ensure service stability.

    🔍 Our system may detect:

    • Use of an account on more than one device

    • Frequent device switching

    • Access from different locations or networks

    • Account sharing or abnormal usage patterns

    If suspicious activity is detected, access may be temporarily restricted to protect your account.

    🚫 Repeated violations may result in temporary suspension without notice.

When does my subscription start?

  • Your subscription activates immediately after we receive your payment.
    You’ll get your login details by email — please check your spam or junk folder if you don’t see it.
    Activation usually takes 5 minutes to 1 hour after payment.

What is your refund policy?

  • LXtream offers a 7-day money-back guarantee on eligible purchases.
    After 7 days, refunds are no longer available.
    For full terms, visit the Refund Policy page.

What if I didn’t buy from LXtream.com?

  • We can only provide support for accounts purchased directly from LXtream.com.
    If your account wasn’t bought from our website, you cannot access all features of LXtream V4 and will not be eligible for technical support.

How do I contact support?